Establish and scale your dedicated Global Delivery Center (GDC) or Global Capability Center (GCC) in India with Impact Infotech. We provide end-to-end support — from center setup and talent acquisition to operations management and governance — enabling you to leverage India's rich technology talent pool while maintaining full ownership and control.
Whether you are looking to set up a captive center from scratch, scale an existing offshore team, or transition from a third-party vendor model to a fully owned center through our Build–Operate–Transfer (BOT) model, Impact Infotech brings over three decades of expertise to make it seamless.
Our GCC Service Offerings
Center Setup & Infrastructure
End-to-end setup of your GDC/GCC — including site selection, office build-out, IT infrastructure provisioning, network & security setup, and compliance with local regulations.
Talent Acquisition & Team Building
Rapid hiring of skilled technology professionals tailored to your requirements — including software engineers, data scientists, DevOps engineers, QA specialists, and project managers.
Operations Management
Day-to-day operations management including HR, payroll, benefits administration, facilities management, and IT support — so you can focus entirely on your core business goals.
Build–Operate–Transfer (BOT)
We build and operate your center in the initial phase, then transfer full ownership and control to you once the center is stable, mature, and fully operational — reducing your risk and time to market.
Scaling & Growth Support
Seamless scaling of your center from a small team to hundreds of engineers. We manage rapid ramp-ups, bench management, retention strategies, and continuous talent pipeline development.
Governance & Compliance
Robust governance frameworks, SLA management, regulatory compliance (GDPR, SOC 2, ISO 27001), and periodic audits to ensure your GDC/GCC meets the highest global standards.
Engagement Models
We offer flexible engagement models to match your organization's maturity and objectives:
Build–Operate–Transfer
We set up and run the center, then transfer full ownership to you at an agreed timeline.
Build–Operate–Manage
We build and continue managing the center on your behalf with ongoing operational support.
Dedicated Center
A fully dedicated, captive center with complete control retained by your organization from day one.
Why Impact Infotech for Your GCC?
- Proven Track Record: Successfully established and managed delivery centers for Fortune 500 clients.
- Pan-India Presence: Access to tier-1 and tier-2 city talent pools for cost advantages.
- Speed to Market: Accelerated center setup — from concept to operational in 8–12 weeks.
- ISO & CMMI Certified: Adherence to ISO 9001, ISO 20000-1, ISO 27001, and CMMI standards.